Talk about customer service..I felt like I was talking to family. Always there to answer all questions..meet you at any time. I cannot recommend enough. My wife is very picky when it comes to realtors and Ellen was a perfect match. Will definately use them in the future if we ever buy again.
--The Reynolds Family, March 2013
Trish and Ellen have been nothing short of fantastic. We have used them twice for selling and purchasing homes in the last two years. We loved absolutely everything about the home and the neighborhood they found us the first time and only sold it because we were moving out of state.
They just recently (Feb 2014) sold our home for us in about 3 days. They knew the area and did fantastic research on comparable properties to work with us in determining what to list it for and we sold it for more than we anticipated thanks to their advice.
When looking to purchase our house they knew a lot about the neighborhoods and provided us lots of options. We know they really cared about our desires for a home and what we wanted for our family.
They handled the process of everything from negotiations to inspections quickly and professionally. They are very respectful of making it as convenient as possible for our family when we had to have people in and out of the house for various reasons. They also have plenty of good recommendations for repairs if anything is necessary before you sell you home. They have been great. We will use them again when we move back to St Louis!!
--The Branca Family, February 2014
Have used THE CASEYS numerous times to represent us in both the purchase and sale of our homes. I have nothing to say except...."Many Thanks for jobs done well !"
Double Thumbs Up for thorough and professional attention from start to finish....every detail attended to in a knowledgable, proactive and timely manner...realistic, fair and no surprises. Will heartily recommend their services to any and all. Ellen and Trish bring a personal touch that calms the soul in what can be a most harried time....never easy but most appreciated.
--The Etzkorn Family, 2014
I just can't say enough good things about Ellen & Trish casey. These incredible ladies helped us buy a house in March 2013 and the process was smooth and completely enjoyable.
From the moment we began working with Ellen and Trish, it was clear this would be our best buying experience yet. We wanted to move fast (as this was a relocation for work) and they were all to happy to match our pace, sending us listings and setting up showing for the very next weekend when we'd be in town house hunting (did I mention we were across the country? Just another hurtle these ladies handled with ease). We felt like the Caseys listened to us, showing us houses that met our needs and requests as closely as possible. They had excellent knowledge of the areas in which we were interested and our weekend of viewings was very enjoyable, not stressful at all. Their cumulative years of experience in real estate is very apparent...they know everything.
In addition to helping us find a house we love, they made the purchase process easier than we ever imagined it could be. Online document signing made things go very fast, even when my husband and I were each in different states (which was often the case) and every detail was addressed without us having to prompt or push. And the closing? A breeze. One amazing extra detail was the binder of house information Ellen and Trish provided for us at closing. So thoughtful and helpful! That's just how they are.
We were 100% happy with the Caseys and would highly recommend them.
We love our new house and neighborhood!
--The Voboril Family, 2013
Ellen and Trish helped us sell a home and purchase a home in University City. Their assistance was invaluable. Not only are they extremely knowledgable, but they have those intangible qualities that get a deal done for their clients - finesse in negotiations, warm and personable with perspective buyers, good working relationships with other realtors, integrity, and the list goes on. They are extremely responsive and were able to address all of our questions thoroughly, accurately and timely. They helped us sell our home and purchase a new home, and were masterful at both. Ellen staged our home, took beautiful pictures and designed the brochures. Trish and Ellen showed us many homes that met the criteria we were looking for in a new home and helped us through the process at each step. We would not hesitate to recommend them
--The Stokes Family, 2013
Really I am not sure we can express how happy we have been with Trish & Ellen. They are a huge breath of fresh air & needed advice in a usually stressful process. We never had a moment of confusion with them on our side. During the purchase of our home, any questions or concerns we had were addressed & responded to by them within 10 minutes & they always had a clear answer for us. Through the whole ordeal, we knew they had our best interest in mind & would do whatever it took to make sure we got what was right for us. We could completely trust that we were in good hands & being watched out for. They also were amazingly knowledgeable of our area. They were able to give us details about our street & neighborhood that we didn't anticipate our realtor would know. And they had tons of great suggestions (even including a list they made) on good local restaurants & attractions to check out. They really were everything & more than we expected in a realtor
--The Katzoff Family, 2014
With the help of Trish and Ellen, my wife and I sold our South City home in the first weekend it was on the market! Throughout the entire process, their guidance and advice was indispensable. Their thorough and extensive comps helped us list our house at the exact right price. Their photographer was awesome and the marketing collateral was top-notch. And when we had five offers following our open house, their expertise gave us the peace of mind to know we accepted the strongest offer. On top of all that, Ellen was a huge help when it came to negotiating with our buyers after the inspection and ultimately finding our new home. A wealth of knowledge. Responsive at all times. And a pleasure to work with. We would recommend Ellen and Trish to anyone looking for an agent to help them sell their home
--The Wissmann Family 2016
Ellen and Trish are a solid team! Combined, their knowledge of St. Louis real estate and straightforward communication made selling our home, and purchasing our new one, easy, exciting and stress free. They seek to understand what is most important to you and then will go to bat, ensuring you are happy with the outcome. To top it off, they are super fun and wonderful to be around! Would highly recommend!!
--The Johans Family 2016
My wife and I have bought or sold 5 properties with Trish and Ellen's help and expertise. I cannot say enough good things about this Mother Daughter team. They definitely go above and beyond to help you navigate the complex world of real estate buying and selling" Shoemaker Family 2015
--The Shoemaker Family 2015
Trish and Ellen are an amazing team! They have an impressive knowledge about St. Louis real estate - the types of houses, neighborhoods, schools, etc., but more importantly, they take the time to get to know their clients and help them find the perfect home based on their needs. They understand what clients are looking for and are not afraid to spend time searching for the perfect home.
When my husband and I were looking for our first home, Ellen and Trish would scout out potential houses before we looked at them, to determine if they would fit what we wanted - an amazing service when schedules and time are limited. When you list a house or are looking for houses with Trish and Ellen, they put your needs first and make you will feel like their only client
--Happy New Home Owner 2015